It’s annoying and has been a nightmare. We ended up lied to by our revenue rep, we have been instructed all our parts have been in inventory. For that earlier two months all we have been informed is “its on backorder.” After we get our furniture, if we at any time do at this time, I will never obtain from Ashley’s yet again. It's been such a nightmare. Never ever have I'd this issue with almost every other furniture enterprise. I knew I must have just went with Rooms to go. This has become the worst business enterprise transaction I have ever created.
But since it stands right this moment We've got 3000$ tied up within an AWOL sectional that noone can manage to support me with and it's been one WEEK. I don't have any logins to think about the Monthly bill. I haven't any monitoring facts or estimated date of supply.
Shane was our salesman yesterday. This younger gentleman is An excellent salesman! Extremely well mannered and professional about any questions we experienced.
Customer support was wonderful! Employees was actually client, specifically Valerie. She was so patient with us until eventually we made our decision. She was extremely pleasant and practical.
Unquestionably no professionalism and not enough determination to assist make issues proper. I'd a scheduled shipping day from the twenty second and manufactured no function appointments mainly because it. This was now about 9 days immediately after I had purchased my furniture. They were supposed to phone around the twenty first to allow me to know they had been even now coming the next day but no-one identified as. I went to the store about the 22nd and The one thing the supervisor claimed was sorry it was pushed back. No one bothered to call to mention it was rescheduled, not one person bothered to simply call and check with If your 25th would operate for me, They simply made the decision that’s what labored for them without treatment of The purchasers requires. Supervisor was no enable whatsoever and didn’t even attempt to make things ideal and didn’t even try to help.
Uncovered matters we did not see at other stores and wound up getting them. I love merchants that have what exactly I'm seeking!!
The staff members was extremely helpful and helpful all through the full approach. Inserting an order was fast and easy. Wanting forward to acquiring our new couch. Hope was our product sales associate.
I don't have anything but positive factors to convey about Mr. Terez And Miss Amily for serving to us out and working with us having almost everything finished in amazing time and currently being Tremendous friendly and serving to us out
I under no circumstances bought the feeling we were being currently being pressured into acquiring anything, which designed our knowledge even better. I really suggest you go in and give them a shot. Gilbert you exceeded our expectations an I hope you continue to be listed here in Lake Charles. As For the remainder of the team, I can inform you they have been all very pleasant and welcoming. I would not be reluctant returning for our following obtain. Many thanks all over again for all of your assist, an We're going to see you all pretty quickly.
It absolutely was a comforting non stressful purchasing working experience. A bit pricier but an increased quality of furniture! I bought a sectional sofa today and can return for virtually any Shaker furniture long term buys
This is over and above disheartening to get to wait Above four.5 months for any sofa. I’ll update in September if delivery is pushed again Once more! At that time I'll terminate my get and take my thousands somewhere else.
Such a nightmare dealing with Ashley Furniture. In store, the process was uncomplicated to buy, hard cash upfront on the over $7000 order. We ended up informed ALL goods had been in inventory besides one bookshelf, hence why we selected These items, since they ended up in stock.
The shop promises to Get the purchased goods in a month but my product didn’t display up until eventually Virtually the 3rd month and After i required an extra two times to make the ultimate payment, the store personnel would direct into a number the brokers would dangle up on me and The shop would in no way assistance Despite the fact that all my prior payments were being often punctually.
The furniture is of top of the range and the prices are really reasonably priced. Whenever I’m in city I'm thrilled to go by and see what’s my future obtain. Go Ashley’s!